LogLog vs. ArboStar.

ArboStar is "arborist software built to grow your tree service business" — a full CRM and operations platform covering sales, crew scheduling, dispatch, invoicing, and financial reporting, explicitly positioned against generic field-service tools like Jobber. It's arborist-specific rather than adapted from a plumbing or landscaping template, and reviewers credit it with an easy, fast mobile app and real offline functionality for crews.

As of mid-2026, public pricing estimates put ArboStar around $150–200 per user per month depending on modules — a two-person crew is looking at roughly $300/mo before invoicing volume even starts. Check ArboStar's site directly for current numbers, since this kind of per-seat pricing moves.

If you're running crews — sales reps quoting jobs, a dispatcher assigning work orders, an office generating invoices — ArboStar is built for that job. LogLog isn't. LogLog has no CRM, no scheduling, no invoicing, no dispatch board, full stop.

The complaints that show up repeatedly in reviews: a steep learning curve that causes some users to abandon the platform after a couple of months, support that's been described as slow and hard to reach, QuickBooks sync breakage, and a sales process some reviewers describe as aggressive with costs surfacing only after signing. Several reviewers specifically flag the built-in inventory/survey tooling as underdeveloped compared to the rest of the platform — which tracks, since inventory isn't ArboStar's core product, dispatch and invoicing are.

If your actual problem is field capture — walking a site, recording species/DBH/condition/risk on a PDF plan, attaching photos, exporting a client-ready package — you don't need a $150–300/mo-per-crew business suite to do it. LogLog's free tier is free forever, with no seat count to worry about, and does one job well: survey and report.

It won't schedule your crew's week or send an invoice. If that's what you need, ArboStar (or a tool like it) is the right choice and LogLog isn't trying to compete there.

A lot of the confusion between these two categories comes down to who's buying. A production crew running removals and pruning needs a system to quote jobs, dispatch trucks, and invoice a client at the end of the week — ArboStar's whole product is built around that loop, and it's arborist-specific rather than a generic field-service tool bent into shape for tree work.

A consulting arborist doing a risk assessment or a pre-development tree survey has a different loop entirely: walk the site once, record every tree, hand a client a report. There's no ongoing dispatch, no recurring invoice, no crew to schedule. Buying ArboStar for that work means paying for scheduling, dispatch, and invoicing modules you'll never open. LogLog is built for exactly that narrower loop, and charges nothing for it on the free tier.

Some firms genuinely need both — a crew-management side and a survey/reporting side. In that case, running ArboStar for operations and LogLog for the survey work isn't a compromise, it's using each tool for the job it was actually built to do.

Don't pick between LogLog and ArboStar based on which one has more features listed on its homepage — pick based on what job you're actually doing this week. If it's dispatching a crew and collecting a payment, ArboStar's built for that and LogLog isn't. If it's walking a property and turning it into a report, the reverse is true. The failure mode to avoid is paying enterprise CRM rates to solve a field-capture problem, or trying to run a multi-crew tree service business on a tool that was never meant to schedule anyone.